Help center

Self-serve first. No ticketing system, no waiting on a queue.

Guides

  • Getting started — setting up your org, inviting your team, and recording your first video.
  • Plans & billing — how the Spark/Growth/Scale/Enterprise tiers work, seat minimums, trials, and switching plans.
  • Sign-in & SCIM setup — Google/Microsoft sign-in, verified email domains, and SCIM provisioning.

Ask the Team Concierge

Already signed in? The Team Concierge is an AI assistant grounded in your own organization's videos and org chart — ask it things like "who knows Kubernetes?" or "who should I talk to about billing?" and it'll answer from what your teammates have actually recorded, with a citation back to the source video every time.

Security & procurement

Evaluating Mucho Gusto for your organization? See the security & procurement pack for tenancy, encryption, subprocessors, and how to request a DPA.

Still stuck? Email [email protected] — a real person reads and answers every message.